Michael's contribution to this research includes reports in areas of broadband technology, operator strategy and broadband markets, as well as detailed broadband network cost modelling and service-demand forecasting. Michael is well known on the conference circuit, providing his analytical view on broadband markets and technologies on behalf of Ovum or its clients.

Michael joined Ovum in September 2000 as a consultant in the Networks and Infrastructure team. During his time with the team he managed several consulting projects for leading telecommunication operators, equipment vendors, large utility companies and financial institutions.

In 2003 Michael became manager of the Broadband@Ovum service, a role he still holds today. In 2004 Michael also helped to establish Ovum's Telecommunications Technology group, and in 2006 developed and launched Ovum's ConnectedHome@Ovum service.